Recalled battery packs can overheat and catch fire
Toshiba America has issued a recall for certain Panasonic brand lithium-ion battery packs that were sold with laptops in the United States and Canada. The affected models can overheat, posing burn and fire hazards to consumers.
While no injuries have been reported, Toshiba has received four reports of affected battery packs overheating and melting.
The recall affects batteries that were installed in 39 models of Toshiba Portege, Satellite, and Tecra laptops. It also includes systems that were sent in for repair to Toshiba.
Battery packs affected by the recall have part numbers printed on the back that start with G71C (G71C*******). These were sold at Office Depot and other electronic stores across the nation, and online at ToshibaDirect.com and other websites from June 2011 through January 2016. Pricing for laptops for affected laptops generally ranged from $500 to $1,000, and between $70 and $130 for just the battery pack.
“If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only,” Toshiba says.
A list of affected battery packs can be found on Toshiba’s website.